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Novel Coronavirus Information

23 April, 2020

To all our valued customers

Mid North Coast Sleep Clinic understands the concerns many people are having at the moment in regards to the transmission of the novel coronavirus – COVID-19. As a supplier of medical devices and respiratory equipment, we are naturally very aware of the importance of maintaining strict hygiene for all our patients, customers and staff. Our normal daily practices ensure that the risk of transmission of any illness is very low.

However, we would like to reassure you about how we are working to keep you and your family safe when visiting our clinic.
As always, we are guided by the advice of the NSW Department of Health, and other government channels, including the World Health Organisation’s (WHO) recommendations for reducing the risk of infection.

Our standard practice includes:

  • Sterilisation of all masks and CPAP equipment used for treatment trials. Masks are machine washed and cleaned with a disinfectant and anti-viral solution. All devices are cleaned using disinfectant and anti-viral solution.
  • Sleep study machines are cleaned thoroughly with a disinfectant and anti-viral solution, and all parts that come into direct contact with skin or nasal passages are sealed, medical grade and single use only.
  • Clinicians wear new gloves for each patient and maintain strict medical hygiene protocols.
  • All our office surfaces are wiped regularly with disinfectant and anti-viral solutions, and office furniture is sprayed with disinfectant and anti-viral spray.

Appointments at the Clinic:

  • If you are unwell, please do not attend our clinic in person, but phone us and we can discuss your requirements as needed.
  • We are working to reduce face-to-face appointments wherever possible, and are currently offering phone or teleconsultations for our clients. Many of the current model CPAP machines are capable of being downloaded remotely, which allows us to perform phone consultations rather than you attending the clinic to have your machine downloaded. If you are not sure if your CPAP machine has this capability, please phone one of our clinicians to discuss this further.

Purchase of supplies

  • Our clinic is still open for supply of machines, masks, replacement parts and accessories. If you require a replacement items, please call us and we will be happy to assist you, and provide the parts or products over the phone. We can then ship the parts to you directly, if that is more convenient than coming to our clinics.

Finally, the team at Mid North Coast Sleep Clinic are dedicated to providing the highest quality care for all our clients. Your health is our priority and we will continue to provide the quality service you expect from us during this time.

Jennifer Kent

Manager

Mid North Coast Sleep Clinic.

 

Our Locations

Intalink Therapy Solutions 5 Macquarie Street, Taree, NSW 2430

Macintosh Medical 97-99 MacIntosh St, Forster NSW 2428

Gloucester Medical center 77-81 Denison Street, Gloucester, NSW 2422

Get In Touch

Phone: 02 6551 0771
Mobile: 0455 583 399 
Fax: 02 6551 0700
Email: admin@mncsleepclinic.com.au